I’ve been working in a call center cubicle job for the past two years, but I finally decided to quit. Although it wasn’t the worst job I’ve ever had, there were many frustrations involved with it that made it more difficult than I thought it would be. In this article, I’ll share my experience with you and explain why I decided to leave my call center cubicle job and try something else instead. Hopefully, this will help you understand the difficulties of working in such an environment and whether or not it might be right for you.
How Bad Do You Want This Job?
In America, we often see office cubicles as a sign of prestige. As a result, many people seek office jobs without taking into account the different work styles that exist. This leads to confusion for cubicle workers when their job is not how they anticipated it would be.
Most offices use cubicles because they make space restrictions more manageable and allow more teams to work in the same physical space. Unfortunately, this type of workplace culture generally follows one set rule: you are only allowed to have pictures or posters up if you cover them with the proper protective plastic sheeting. This makes the walls feel sterile and cold; no personal touch can be felt which contributes to an impersonal feeling at all times while in the office setting.
How Much Will You Sacrifice For This Job?
My Monday through Friday work week consisted of sitting in a chair for eight hours a day, inside a cramped office cubicle, surrounded by other call center employees. After all this time spent at the company and hearing about how great the job was from my family and friends before I started, it was not easy to get up in the morning and go back to this. After just four months of being there, my body felt sore from all that sitting for long periods; with no socializing with anyone but my colleagues, who were also trying to make it through their days; on top of these frustrating hours that went by without so much as an interesting update on what was going on outside the office. Here is why I quit…
Is This The Job For You?
If you’re reading this, you’ve likely been offered a job working in a call center. We may not know who you are or what type of job you’re looking for, but before accepting the offer we’d like to let you know a little bit about life inside the cubicles. Sure, maybe this was your dream come true and the salary is too good to refuse; just remember when everything starts going wrong that it may not be worth it in the end. You should never feel like you’re living in an alternate reality. There will always be someone there to answer the phone as quickly as possible so they can get back to their work.
The desks are aligned side by side with a person on either side, so depending on how chatty your neighbor is this could be annoying sometimes. You’ll never have enough room to work on your computer comfortably because there’s no desk space available since everyone else needs their space too. The air conditioning will never keep up with the heat outside so it will be uncomfortable during summertime if the windows are closed – even if they put an additional unit in every single cubicle which just makes more noise than anything else.
Long Hours, Zero Recompense, No Fun. What Would Change Your Mind?
I’ve just spent a year working in one of those corporate office cubicles. That line the world with their tedious stench. Six days a week, ten hours a day, my head was crammed against my desk while. My hands furiously typed out letters and made phone calls to speak with the company’s clients on behalf of the higher-ups who managed them. And they paid me next to nothing for it.
Today I found myself in this dreadful situation because as time went on. Both my college and life savings had run dry. Figuring that if someone could make more money in less time, then why couldn’t I?
Day 1 And All Its Glory
I wake up at 6 AM and make a breakfast of toast with jelly, usually Nutella. I take my shower, brush my teeth, and do my hair and makeup, before heading out the door for work. On the way to work, the dread builds. My nerves go haywire. Tears well up in my eyes as reality hits me like a ton of bricks. Today is going to be one of those days where everything goes wrong and it’s going to suck miserably.
I walk into the office building, push open the doors, and feel that familiar wave of nausea hit me like an earthquake.
There are more people here than usual on a weekday morning. The office smells like burnt coffee grounds mixed with body odor; it’s not pleasant.
I glance down at my phone screen and see that there are no notifications or texts from anyone other than my mom reminding me to have a good day or telling me she loves me.
All these people look so happy! They’re chatting away, exchanging high-fives, gossiping about their bosses while they drink their coffee.
3 Months In And Feeling Demotivated
After a few months of work, I knew something had to change. Working from 9 am to 8 pm, five days a week with no end in sight wasn’t just tough on my health and sanity, it was also ruining my relationship. My then-boyfriend always seemed anxious when he saw me coming home from work. We barely saw each other since our schedules were opposite and that didn’t seem like the right setup for someone trying to have kids. It was going to take me more than an extra $1000 per month at least, to be able to afford to take time off work now and then while living off what money we both made with the company that was making our lives miserable.
6 Months In And Feeling Stagnant
After six months of working at a call center, my resume was starting to look less like my dream career and more like a job that paid the bills. Boredom wasn’t the only thing getting to me. The work was unchallenging, I had little or no opportunity for growth, and worst of all. This company didn’t have a good sense of teamwork. When you’re alone in a cubicle most of the day trying to make it through 8 hours without killing your coworkers or yourself, team building becomes difficult.
9 Months In And Feeling Trapped
I remember the day well when my boss called me into his office and said that he had noticed. That the number of complaints about my attitude towards the customers was going up. He asked if anything had changed for me at home or if anything was going on. But I had nothing to report. You can take your vacation days now so you can go figure out what’s wrong. He said with a tone of empathy.
This is how it started. After being with this company for over two years, being told how lucky I am to have a job. Moving across state lines to find myself in this call center cubicle. Working ten hours a day on the phone dealing with annoyed customers–I quit.
Start Over Again With Something New. How Does That Sound?
After going through some of the worst parts of my job (waiting on hold, making calls that lead nowhere). I finally decided to leave. It’s not because my company was bad or anything like that. We had happy workers, a good boss, and lots of opportunities for advancement. If it weren’t for the lack of any personal fulfillment – then maybe I would have stayed. But even as a solopreneur at home now, doing work that is much more aligned. With what I do best – this feeling still lingers in me from those days. When no one ever knew where their paycheck was coming from and those. That did were afraid to walk away for fear of never finding another opportunity again.
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