Do you always find your HP Printer is Offline when you try to print a document from your computer or smartphone? This guide explains why your printer went offline and how to get it back online using simple techniques. is a definitive approach for identifying
If the printer goes offline, it could be due to inactivity and can usually be resolved by restarting the device, but sometimes the problem is different and requires further investigation. To get the printer working again, first analyze the problem and then look for a solution.
Why is my HP printer offline?
Before you go to the HP Printer Offline Fix first, find out why. Here is a list of issues that can cause your HP printer to stop working for various reasons.
- The default printer is not an HP printer.
- Your HP printer has entered sleep mode due to inactivity.
- The driver may be corrupted or the HP printer setup and configuration may be incorrect. Either the printer is overloaded or some print job commands are delayed in the queue.
- Your computer and printer may not have WiFi or may be connected to another his WiFi network.
- If you have an IP conflict between your printer and your router, you can terminate the printer spooler service.
- Check Use printer offline mode
- Block printer connection: firewall or antivirus.
- Corrupted Windows, Recycle Bin files, or outdated drivers.
To avoid future issues where the HP printer is offline and it is difficult to bring the printer back online, you need to troubleshoot your HP printer step by step. To that end, let’s start with some basic troubleshooting techniques.
How to fix HP printer offline issues
If your HP printer won’t come online, you can try the fixes presented in this section.Finding the root cause is the most difficult aspect. Fixing printer offline issues is not difficult. The printer may be out of order for the above reasons. So, try all the solutions to isolate your HP printer’s problem. Let’s get started.
First, you need to turn off both the printer and computer and unplug all connecting cables. To test if the HP Printer Offline Fix helps, wait two minutes and reconnect everything. Make sure the printer is clear of paper jams and that the hardware components are properly installed before proceeding with the simple troubleshooting step by step.
All pending print jobs should be deleted
- Select Start and type “printers and scanners” in the search bar.
- Then select Printers and Devices. Then select your HP printer and click to open the queue. A box appears with a list of pending print jobs. Select one by one and exit to clear the print queue.
- You can also use the right-click menu on the printer icon and select See what’s printing and Delete pending print jobs.
- Restart your computer and printer to make sure your HP printer is back online. If not, proceed to the next step.
Disable the ability to use offline printers
These techniques work only on Windows-based systems.
- Type “printers and scanners” into the Start button in the lower left corner of the screen.
- Click Printers & Scanners and select your HP printer.
- Right-click your HP printer and select Show What’s Printing.
- Tap the Printers tab. Then click Use Offline Printer to disable it.
- After the computer restarts, turn it on and make sure the printer is connected before unpacking it.
Currently, the print spooler service may have stopped working due to a setting change or driver update.
Restart the print spooler service
To restart the print spooler service on Windows computers, follow these steps:
- Look at your computer keyboard and press the Windows key and R key at the same time to bring up the Run dialog box at the bottom left of your screen.
- Type services msc in the Run box and click OK. Locate and select Print Spooler in the Services panel, right-click and stop the service.
- Immediately restart the print spooler service.
- After closing the window, check to see if the printer is back online.
Set printer defaults
Windows 10 automatically uses the last printer you used as your default printer if you move your laptop or computer, or if you print using a different printer. Make sure your default printer is set to your HP printer. Please continue –
- Printers and Scanners should be entered in the search box after selecting Get Started from the bottom menu.
- To access Settings, click Printers & Scanners. Then select your HP printer and right-click to make it the default printer. Check the box to set it as default.
- Check the box next to Let Windows manage my default printer to clear it.
WiFi network connection for HP printers
Printing to a network printer can be difficult if your computer and printer are on different wireless networks. If you have a Wi-Fi range extender or other wireless network at home, make sure your printer and PC are on the same network.
If you’re having trouble, see how to connect your HP printer to a WiFi network. Connect your HP printer to WPS pin via WiFi.
Folks, printer drivers usually don’t respond to settings. We recommend deleting and reinstalling the printer driver. After uninstalling the driver, be sure to remove the HP printer from your printer list. At postpuff you can find troubleshooting of How to HP Printer Offline fix.
Reinstall the HP printer driver
Select Start and type “Device Manager” in the search box.
In Device Manager, click Printers and select Uninstall from the context menu. Click OK to confirm removal of the HP printer driver and restart the computer.
Install genuine drivers from HP’s official website and follow the on-screen instructions to reinstall.
Printer’s His IP Conflict Resolution
Although rare, this issue can occur if your network firmware is outdated and your printer has the same IP address as your router. To fix this issue, you need to update the firmware and log into the router with the default IP address.
192.168.1.1 or 192.168.0.1 is the default IP address used to log in and change router settings. Below is an example of how to access your ASUS router and update its settings.
To avoid IP conflicts, you can change the printer’s IP address or assign a different IP address. You can also contact a support representative for assistance in resolving offline issues with your HP printer.
Firewall and antivirus issues
Recent malware and virus attacks specifically target printer vulnerabilities. Most antivirus programs have updated and enhanced security to protect print services that connect computers and computers that use printers.
This can be a problem due to updated security or older software versions. Update your antivirus software to the latest version currently available. See hp’s comment about it.
Clean up your computer and update Windows
Using an older version of Windows and being overloaded with the Recycle Bin can cause your computer to stop the printer service or repeatedly corrupt drivers. You should remove malicious malware from your PC.
Remove all other printer drivers to avoid software conflicts. Update Windows and run a full virus scan. If your hp printer offline error persists and you are unable to print using it, you can contact support for further assistance.
A unique problem that many printer users encounter is HP printer offline. This issue primarily affects older wireless printers. However, before you take anyone’s advice on how to cure it, you should try the solutions above.HP experts walk you through these steps. In order to get the right remedy, it’s important to contact a professional when you encounter the same problem over and over again. We appreciate.
References: Fix HP Printer Offline
Add Comment