Brother printers are quite popular for their printing quality and speed. However, just like other machines, Brother printers also face a variety of technical issues out of which the most common is when your Brother printer keeps going offline. If the Brother printer offline issue keeps bothering you also then the following guide will come in handy.
So let us learn how to get a Brother printer from offline to online. Here we go:
Troubleshooting Tips to Deal With Brother Printer Offline Issue
If you are receiving an error message that says that the Brother printer keeps going offline, then you might not be able to print any documents.
Do you want to know how to get a Brother printer from offline to online mode? Here are the best and most effective solutions.
Install latest Brother Printer & Reset IP Address
One the most possible reason why your Brother printer keeps going offline is the wrong IP address. To get rid of this issue and change the status of your printer to online, install the latest firmware and configure the IP address. Follow the below-mentioned steps to make sure you are in the right direction.
- Start your Windows 10 operating system and open the ‘My PC’ folder
- Navigate to the ‘Network’ and double-click on it to open it
- Choose the second tab that is ‘Printers’ and right-click on the same and select the option of Update Software’ to fix the Brother printer offline Windows 10 issue
- You will see two options. Click on the ‘Machine Update’ among them and hit the ‘Exit’ button
- To ensure that the Brother printer is connected correctly, select the ‘Brother Printer’ by its model name and click on ‘Ok’
- Set ‘English’ as the ‘Language’. Check the ‘Title’ and then hit the ‘Transfer’
- A confirmation notice will appear on your screen. Click on ‘Start’ and the firmware will start transferring the files and updating the software simultaneously
The users are recommended not to interrupt the process while the software is updating. Once the software is updated, set up the correct IP address to make sure that the brother printer says offline Windows 10 status changes to online.
- Go back to the ‘Printers’ section and click on the option ‘Add Printers’
- Choose the option of ‘Add a printer using IP address’ and click on ‘Next’
- Now, find out the correct IP address of your Brother printer and enter the ‘Port Name’ as well
- Once the correct IP address has been entered, click on ‘Next’ and ‘OK’
- If you still could not deal with the issue, follow the other solution mentioned below.
Delete All The Print Jobs and Re-install The Brother Printer And Fix Brother Printer Keeps Going Offline
Another solution to deal with Brother printer says offline is the cancelation of all print jobs sent to the printer, and then the uninstallation of the printer. Now, follow the below-mentioned steps and deal with the Brother printer offline issue in a jiffy.
- Start your device and open the ‘Control Panel’ and select the tab of ‘All Control Panel Items’
- Open the ‘Devices and Printers’ and drop down the option ‘Printer’
- Hit the button of ‘Cancel All Documents’ and go back to the folder and right-click on the name of the printer Select the option of ‘Remove the device’ and leave the process till the Brother printer uninstalls
- Now, add the Brother printer back to the computer manually by entering the correct IP address of the Brother printer.
After canceling the pending print jobs and reinstalling the Brother printer software by following the aforementioned steps, if your Brother printer says offline, then this issue will be solved. Don’t forget to restart your operating system to start your device fresh.
Set The Printer As Default And Fix Brother Printer Offline
A printer labeled as a ‘Default Printer’ is the one where the machine automatically sends all its jobs without you having to pick them. Setting the printer as default is one of the simplest ways to deal with any printer problem. Hence, follow the below-mentioned steps one by one and set your printer as default and fix the Brother wireless printer offline issue on Windows 7.
- Start the Windows operating system and press ‘Windows’ and ‘R’ keys together
- Enter ‘Control’ in the blank space and hit the ‘Enter’ button. ‘Control Panel’ folder will automatically open
- Open the ‘Device and Printers’ from the presented options and find your Brother printer
- Right-click on the Brother printing device and under the ‘See what’s printing’ section click on the ‘Set as default printer’
- After setting your printer as default, restart your device and check if the Brother printer offline issue has been fixed by trying to print a document.
How do I Reset Brother Printer to Factory Default Settings?
To reset your Brother printer to its factory default settings, you have to follow the steps given below:
- Step 1: Remove all the cables from the printer. Make sure that the printer is properly connected to the power cord.
- Step 2: Open the control panel in your computer to choose the printer.
- Step 3: In the menu, click on the up or down arrow key to choose the network options. Once done, click on OK button
- Step 4: Again, click on the arrow keys to choose the factory reset or network reset option. Then, click on the factory reset option and the device will restart itself.
The above-mentioned steps will help you to fix the issues if you are using the normal models of Brother Printers. In case of the touchscreen model of the printer, you need to follow the steps given below to reset Brother printer Wi-Fi:
- Step 1: First of all, disconnect all the cords attached to your printer.
- Step 2: Click on the Menu button.
- Step 3: Go through the network option > network reset.
- Step 4: A message will appear on the screen, click on the Yes button from the box prompted.
- Step 5: Tap the Yes button for 2-3 seconds to confirm.
Once you are done with the above steps of Brother printer reset factory settings, the printer will automatically restart and then reconnect the cables.
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