Cashapp Locked My Account: How To Unlock My Cash App Account
It can be really frustrating and embarrassing to know that your Cash App account is locked. It’s even worse to find that your cash card is not working at any ATM or store. Cashapp can temporarily lock a user’s account if it detects something unusual or illegal activity happening over the account. Cashapp just wants to prioritize the safety and security of the customer’s account and be proactive in preventing any kind of fraudulent activity. In such a case, it becomes very important to learn Why cash app closed my account ?
Why is my cashapp account locked?
Cashapp has its server running and detecting every activity happening over the user’s account. So, if anything illegal or suspicious is detected cashapp servers just put a temporary lock on the account preventing user from any further activities till the time they monitor the current activity. The verification usually lasts 24-48 hours and the user is updated about it on their email. There are many reasons the server can detect something unusual on your account :
- A huge number of transactions occurring on the account
- Account being logged in and on different devices
- Signing in and out again and again
- Simultaneously, sending and receiving payments from a person
- Linking different debit cards again and again
- Not providing the right information while creating the account
- Ignoring the account verification alert
What’s the difference between account closed and account locked?
If your cash app account is closed it means you cannot send or receive money from friends, or family via Cash app. In addition, the cash card stops working which means you cannot make any withdrawals as well.
Whereas, if the account is locked means your account entirely freezes up. It may take up to 24-48 hours for the cash app team to entirely investigate your account. After the investigation completes usually the accounts are unlocked and the customer is notified on their email.
How do I know my cashapp has been locked?
To check whether your cash app is locked or not :
- Launch cash app
- Tap on the top right-hand side of your profile picture
- Scroll down and tap on “support”
- It will be mentioned there whether the account is closed or locked. If it’s nothing mentioned there it means your account is OK and well running.
What to do after I find out my Cashapp account has been locked?
Once you find that your account has been locked, usually it is under verification which can last up to 24-48 hours. In case, you need your account working immediately you can contact cash app customer support. Cashapp customer support can help you over the chat as well over the phone in the way you are comfortable.
How to contact chat support:-
- Launch Cashapp
- Tap on the profile icon on the top right-hand side
- Scroll down a bit and you will see the option “Support”
- Just tap on it and you will be able to get in touch with chat support
How long does it take to get account unlocked?
Usually, the account is locked means there is an investigation going on over your account which can last up to 24-48 hours usually the account is unlocked after that but in case it takes longer that you need to get in touch with cash app support team.
What can be done to prevent account from getting locked in future?
In order to prevent the account from getting locked in the future, you can follow the following measures:-
- Never sign in to your account on more than one phone.
- Make sure you pay attention to the verification if asked by cashapp
- Nonetheless, do any random transactions with your friends.
- Provide genuine and real information.
So coming to end, if your cashapp account is locked it is for your safety and security. If you don’t want such accidents happening make sure you are providing real and genuine information while creating the account and if you are getting any verification alert from cashapp pay attention to it and the reason you got it. Make sure you are setting recurring payments. Sometimes, the people we deal with or make transactions with can also impact our own account’s security leading to cashapp locking the account.
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